This Privacy Policy describes how SacramentoSage Appliance Repair (we, us, or our) collects, uses, and shares information about you when you visit our website or contact us through the call request form or by placing a call. By using our website or contacting us, you agree to the collection and use of your information in accordance with this policy.

Information Collection

We collect personal information, such as your name, phone number, and email address, when you submit a service request form or contact us. We also collect non-personally identifiable information through the use of cookies and web beacons, such as your IP address, browser type, and pages visited, to improve user experience on our website.

Information Usage

Your personal information is used to respond to your inquiries and provide service-related communications. We and our partners may contact you via phone, email, or text for operational purposes, including scheduling, confirming appointments, and follow-up services. Non-personal information collected through cookies or web beacons helps us enhance our website's functionality and user experience.

Information Sharing

We may share your personal information with our trusted partners solely for operational and service needs. These partners are contractually obligated to uphold the privacy and security of your information. We do not sell or rent your personal information to third parties for their marketing purposes.

Legal Terms and Disputes

By submitting a service request form or contacting us, you acknowledge and agree to waive your right to sue or take any legal action beyond direct negotiation for any disputes related to the use of our website or services. Any claims related to our services are subject to a maximum compensation amount of $100. In the event of a dispute, each party agrees to bear their own legal fees and expenses.

Data Security

We implement reasonable security measures to protect the personal information collected on our website from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

Opt-Out and Contact Information

If you wish to opt out of future communications or have any concerns regarding your privacy, please contact us at (916) 222-2717. We will respond promptly to your requests and work to resolve any concerns you may have.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services after any modification to the policy will constitute your acknowledgment of the modifications and your consent to abide by them.